Relations Management
provide better service
Customer is King
Looking after your customers is the most important part of your Business, having quick and simple access to their contact details, buying information and prices helps to improve your customer service and timely management routines. The system is geared to easily help you access the right information from one screen.
What, When, Where & How much do they owe
All activities from initial enquiries through to final deliveries can be monitored with such features as tracking quotations to order, invoices and payments, balances, deliveries, returns and much more.
Used as a leads system, you and your staff can monitor and follow-up sales calls, after sales service including courtesy calls and complaints can all be recorded. Create mailing lists or emailing your customers directly for service updates, documents or just your latest marketing.
Supplying Your Customer
Similar to the customer side of your business, the supply chain of your business is fundamental for order fufilment and time management.
Keeping abreast of which suppliers have outstanding orders and which balances to pay to receive discounts can help streamline your business and reduce costs. (see supply chain)




